Four Points By Sheraton Houston West

“outstanding experience! above and beyond customer service!”

had no reason to stay until being forced to stay out of our house during a major renovation project. chose this hotel primarily because of its dog friendly policy. we stayed for 3 nights. other than a great room and bathroom... from our check in until our check out, we were truly impressed by t… Più

had no reason to stay until being forced to stay out of our house during a major renovation project. chose this hotel primarily because of its dog friendly policy. we stayed for 3 nights. other than a great room and bathroom... from our check in until our check out, we were truly impressed by the very friendly and superb customer service and hospitality. the staff always greeted us with a hello and a genuine smile. that is something we don't usually see in many accommodations. sorry, we didn't remember the names other than bryanna, as everybody working there deserved a big round of appreciation. with much gratitude for making our stay a wonderful one.

Meno

“Loved it”

I checked in early, and the young lady at the front desk.. Kierah. made sure to do everything in her power to make sure there was a room ready for me to check in. And even called to see if I was situated and the room okay upon check in. She was very friendly. She was and i also met another young l… Più

I checked in early, and the young lady at the front desk.. Kierah. made sure to do everything in her power to make sure there was a room ready for me to check in. And even called to see if I was situated and the room okay upon check in. She was very friendly. She was and i also met another young lady at the front desk. Brianna. Very very bubbly and sweet ! The people here are so sweet. I always stay here. Breakfast could be better for the price but no real complaint there

Meno

“Best money value”

The hotel is clean. They offer tube same service to discounted patron as they shop for full paying. Gym is comfortable. We received free breakfast wi ty h our club floor stay at no additional charge. I took breakfast with me for lunch.

“Great !”

I visited this hotel at the end of February. My house was being renovated and had to water until Monday. The young lady that checked me in Kiera was very very very nice!! She literally made my stay what it was. I had stayed at a Wyndham the night before where they were very rude and the stay was te… Più

I visited this hotel at the end of February. My house was being renovated and had to water until Monday. The young lady that checked me in Kiera was very very very nice!! She literally made my stay what it was. I had stayed at a Wyndham the night before where they were very rude and the stay was terrible. She made sure i had the tub in my room like I requested and I know she didn’t have to do that. Because I asked when I got there. She was very polite to my mom and I. She even included breakfast after I told her the kind of night I had before. She was sweet and friendly from the moment I checked in. Until the moment I checked out. Even when I saw her at 11 pm and when I checked out in the morning. Sweet sweet girl.

Meno