L Hotel Sarigerme

“Perfect hotel”

5 out 5 .amazing hotel Clean tidy Beds super king size very comfortable and clean Staff are always happy to help smiling all the time. food is lovely I have lactose intolerance. Chef was so helpful .making me lactose free food . Which was very helpful for me . Well recommend this peaceful hotel

“Nice hotel, few improvements needed.”

Fairly modern hotel. Friendly staff. From check in, to bar staff to cleaners, all very friendly. Upon arriving the bathroom did not look too clean. The shower glass and the walls inside the shower had not been cleaned neither had the sink. The toilet brush case was all rusty and could easily be re… Più

Fairly modern hotel. Friendly staff. From check in, to bar staff to cleaners, all very friendly. Upon arriving the bathroom did not look too clean. The shower glass and the walls inside the shower had not been cleaned neither had the sink. The toilet brush case was all rusty and could easily be replaced. The room itself was modern and comfortable with a free safe and nice air con. We had a swim up room which was very nice to have. Although there were plenty of sunbeds usually free.

Meno

“Not 5 star quality. Disappointing”

Lovely reception staff and felt very welcome on arrival. Nice pool and overall view in hotel. Unfortunately the house keeping was something ive never experienced before, especially for a alleged 5 star hotel. Dirty towels with obvious sand and dirt were re folded and left in the rooms instead of re… Più

Lovely reception staff and felt very welcome on arrival. Nice pool and overall view in hotel. Unfortunately the house keeping was something ive never experienced before, especially for a alleged 5 star hotel. Dirty towels with obvious sand and dirt were re folded and left in the rooms instead of replacing with clean. She used a sandy beach towel as a floor mat. Dust in rooms. Soap and shampoo not replaced. Constant inconvenience and the last thing you want to do is chase someone to do their job. The only “benefit” was the dirty towels were made into fun shapes. Breakfast was very poor and as a turk, i was slightly embarassed my tourist friends had to see that. If we paid for 3 star we would not complain but for 5 star and the expense, you naturally expect more. Regardless we want to once again appreciate the reception staff, they were lovely.

Meno

“Average hotel experience”

The pool area is picturesque with a beautiful backdrop however it’s a bit misleading because the rest of the experience is not quite as 5 star. The reception staff are responsive and helpful. We struggled to communicate with the housekeeping staff and they also didn’t clean the room properly at al… Più

The pool area is picturesque with a beautiful backdrop however it’s a bit misleading because the rest of the experience is not quite as 5 star. The reception staff are responsive and helpful. We struggled to communicate with the housekeeping staff and they also didn’t clean the room properly at all during our 4 day stay. We left towels on the floor (expecting them to provide us with new towels) but the dirty towels were just folded and put back on the bed. Dirty cups were just left in the room and none of the toiletries were topped up during housekeeping visits. The shower head was rusty. On day 1 our keycard stopped working and the master keycard wouldn’t work either so they ended up calling an engineer who gave us a key. This was then fixed the next day. Breakfast options were limited. The hotel WiFi wasn’t working so reception staff gave us a private network to connect to. Sarigerme is fairly quiet so wouldn’t recommend if travelling with friends but it has a nice beach. As part of the hotel package you get access to sunbeds on the beach. I’m not sure how this hotel is rated as 5 stars, it is a higher end 3 star at the most. Thank you to the reception staff for their help though.

Meno