Sheraton Gateway Hotel In Toronto International Airport

“Convenience”

Location is perfect for an early flight (directly in Terminal 3 and linked through a shuttle leaving every 2 minutes to the main terminal 1 of Air Canada). The wait time for checking in was not short and there was an issue with the batteries of my door forcing me to come back to reception twice, bu… Più

Location is perfect for an early flight (directly in Terminal 3 and linked through a shuttle leaving every 2 minutes to the main terminal 1 of Air Canada). The wait time for checking in was not short and there was an issue with the batteries of my door forcing me to come back to reception twice, but housekeeping immediately came (as promised) and fixed the issue. Functional and I will be repeat visitor here.

Meno

“4.5 stars”

This is really a 4.5 star experience. Let me explain. If you land at T1, there is no signage and the Bonvoy app says there is “shuttle” service, which is not the case. Once we figured out how to get the train to T3 it was easy. They recognized our Platinum status with a beautiful room overlooking… Più

This is really a 4.5 star experience. Let me explain. If you land at T1, there is no signage and the Bonvoy app says there is “shuttle” service, which is not the case. Once we figured out how to get the train to T3 it was easy. They recognized our Platinum status with a beautiful room overlooking the airport ramp. We ordered room service for dinner which was not only timely, but quite good. FIVE STARS for having a lounge these days. Ine hundred percent top door. But given that there is a lounge, and it’s in the lobby rather than tucked away, it is essential that access be controlled so as not to dilute the product. There was no one at the desk when we entered, and we saw more than one “tailgater”. One family with unruly kids came in unnoticed behind another guest. We like kids (having had our own) but screaming, unrestrained toddlers change the atmosphere. But the location is great, room very-well arranged and furnished. Bed incredibly comfortable, bathroom clean and well stocked. I would eagerly book this hotel again!

Meno

“Posizione comoda ma questo è tutto.”

La camera è pulita e ci troviamo accanto direttamente all'aeroporto. Tuttavia, dopo che ci è stato detto che c'era una piscina, scopriamo che è chiusa (un altro ospite che ha soggiornato qui nell'ottobre dello scorso anno dice che avevano la stessa registrazione per la manutenzione allora). Il cibo… Più

La camera è pulita e ci troviamo accanto direttamente all'aeroporto. Tuttavia, dopo che ci è stato detto che c'era una piscina, scopriamo che è chiusa (un altro ospite che ha soggiornato qui nell'ottobre dello scorso anno dice che avevano la stessa registrazione per la manutenzione allora). Il cibo è brutale per il prezzo, due panini bruciati e un paio di birre per $ 100 . Il servizio del personale dell'hotel e del personale del ristorante lascia un po' a desiderare, ma capisco che è difficile trovare un buon aiuto con Covid.

Meno