Hilton Garden Inn Erzurum

“Great Hotel”

I just checked in this very beautiful hotel… the best thing is the welcoming staff Mr . Mohammed the manager who is a very gentleman indeed and Mr. Redvan as well.. both are great people and in my opinion are professional ones.. as a guest I need a friendly staff and the most important is the first… Più

I just checked in this very beautiful hotel… the best thing is the welcoming staff Mr . Mohammed the manager who is a very gentleman indeed and Mr. Redvan as well.. both are great people and in my opinion are professional ones.. as a guest I need a friendly staff and the most important is the first impression.. he upgraded me to my request without any issues .. the rooms are spacious and super clean and comfortable.. the bathroom is big and clean.. wow I am so impressed really.. thank you guys!

Meno

“Comfortable hotel - helpful staff”

A comfortable western hotel which is good for weary travellers! The temperature of the rooms was set at 26 degrees and they were unable to turn it down! They moved us to another room where there was the same problem - we were then told to open the window. The dinner was fine - it’s a buffet an… Più

A comfortable western hotel which is good for weary travellers! The temperature of the rooms was set at 26 degrees and they were unable to turn it down! They moved us to another room where there was the same problem - we were then told to open the window. The dinner was fine - it’s a buffet and good value - but nothing exceptional There is a small gym and sauna - the pool is clean and good but not really long enough. Friendly staff and they were helpful so can’t fault them.

Meno

“good experience”

I will recount my experience of staying in this hotel for 5 nights, the hotel environment was very calm and peaceful, the behavior of the employees was good, the quality of the food was good, the cleaning of the rooms was good, the restaurant employee named Osman was very professional and efficient.

“Mechanical issues led to unusual Average Hilton stay”

1- in room 333 to start Unpacked. No air and smoke smell. King Room 2-moved to room 312. Double beds. Not what we paid for. Room was very nice 3- Room 528 -Nihal Gurol no air working all night 4- we should be compensated with a discount for both rooms and points for both rooms to Julie Ozcele… Più

1- in room 333 to start Unpacked. No air and smoke smell. King Room 2-moved to room 312. Double beds. Not what we paid for. Room was very nice 3- Room 528 -Nihal Gurol no air working all night 4- we should be compensated with a discount for both rooms and points for both rooms to Julie Ozcelebi Hilton Gold Account

Meno