Embassy Suites By Hilton Denton Convention Center

“Front Desk- Gavin”

Amazing! Super impressed with Gavin (front desk) who checked us in, any questions we had he answered, very professional and friendly- made us feel like we were at home, very clean everywhere we went, room was great! Splash pad and indoor pool (heated) even better!

“Struttura di ottimo livello”

Hotel molto recente con camere molto accoglienti, moderne e silenziose. L'hotel dispone di servizi ben strutturati e spazi comuni ampi ed accoglienti. L'unica cosa che non ho trovato all'altezza è la colazione

“Great Conference Facilities - Okay Hotel”

This is a pretty new conference center facility and the hosting facilities are very nice, meeting rooms, catering and bar area. Where they missed the mark - inadequate check-in staff created lengthy lines and long waits for check-ins. Waited hours for a room because the app makes you pick a room … Più

This is a pretty new conference center facility and the hosting facilities are very nice, meeting rooms, catering and bar area. Where they missed the mark - inadequate check-in staff created lengthy lines and long waits for check-ins. Waited hours for a room because the app makes you pick a room to check-in. Upon arrival, my room wasn’t ready but multiple others of that room type were but front desk didn’t offer those as an alternative. Small Starbucks was overwhelmed daily by number of attendees and there is effectively no retail within walking distance to provide alternatives. Finally, they booked another conference starting on our last day so everyone was forced to check out an hour before our conference ended.

Meno

“Housekeeping could use some pointers”

This is a beautiful facility with excellent service. We have stayed at other Ebassy Suites and our first time at this one. The breakfast is really good, not like others with nothing fresh. The breakfast here always have hot real food and some made to order items. There is a reception in the eve… Più

This is a beautiful facility with excellent service. We have stayed at other Ebassy Suites and our first time at this one. The breakfast is really good, not like others with nothing fresh. The breakfast here always have hot real food and some made to order items. There is a reception in the evening but if it was like others, that would be great also. Our problem was with housekeeping. Of the five nights we were here, housekeeping came in once to actually empty our trash and make the beds. The other days, we asked for and got towels and coffee supplies. After that, when we asked for housekeeping, someone came and emptied the trash and eft towels, but cleaned nothing. Once, they made the beds. We will always stay here when we come to Denton because everyone was so accommodating. I hope this was a one time experience at this venue.

Meno