Holiday Inn Poughkeepsie By Ihg

“Housekeeping Very Good, room average”

For a premium price/night room condition was average to poor. A little maintenance couldn't hurt. Shower was very hard to control, water was extremely hot and couldn't get warm with any pressure. Exhaust fan made annoying noise, toilet paper holder was broken. This all occurred in room 215. We… Più

For a premium price/night room condition was average to poor. A little maintenance couldn't hurt. Shower was very hard to control, water was extremely hot and couldn't get warm with any pressure. Exhaust fan made annoying noise, toilet paper holder was broken. This all occurred in room 215. We were to visit our grandson at CIA and all rooms everywhere in the area was elevated for some reason. At $190.00/night I don't think I would ever come back. Such a nice clean lobby was misleading when finally getting into our room! Thank goodness housekeeping did a nice job cleaning!

Meno

“Warm Welcome”

The hotel room was satisfactory but the best part of my business trip was Linda, Regina, Courtney, and Brianna. Every morning I had breakfast and they greeted me with a smile and actually had conversations with me. They remembered my ordered and the food was very good. Linda made sure to say "Hi" o… Più

The hotel room was satisfactory but the best part of my business trip was Linda, Regina, Courtney, and Brianna. Every morning I had breakfast and they greeted me with a smile and actually had conversations with me. They remembered my ordered and the food was very good. Linda made sure to say "Hi" or "Have a nice day" to everyone when they came and went from the hotel. They truly made my trip memorable and made me feel welcome! Keep up the great work ladies!

Meno

“Clean but Disappointing”

The hotel was clean, and housekeeping was sweet. The location was great, close to a lot of restaurants and activities. Unfortunately, there were a couple things that need improvement. First, upon checking in, there were no pamphlets or fliers for local attractions. Second, the tv I. The room work… Più

The hotel was clean, and housekeeping was sweet. The location was great, close to a lot of restaurants and activities. Unfortunately, there were a couple things that need improvement. First, upon checking in, there were no pamphlets or fliers for local attractions. Second, the tv I. The room worked, but it kept going dark. You could hear the sound, but there was no picture. The biggest disappointment was the advertising for free breakfast and then there was none. It was not just us. They said I misread the reservation. However, there were many other people complaining about the same thing. The breakfast area manager said it is Holiday Inn Express that has free breakfast, not Holiday Inn. 🤷‍♀️ Our trip was enjoyable, I just wish we didn't have the added expense, when we figured breakfast was included.

Meno

“In desperate need of a revamp”

I’ll preface by saying that we originally had a reservation at another hotel nearby and the night before our visit, they canceled our room. That hotel put us up here and covered the $450(?!) a night fee. I feel terrible for anyone that pays that much. The lobby is ok. Updated with areas to sit. On… Più

I’ll preface by saying that we originally had a reservation at another hotel nearby and the night before our visit, they canceled our room. That hotel put us up here and covered the $450(?!) a night fee. I feel terrible for anyone that pays that much. The lobby is ok. Updated with areas to sit. Once you walk past the lobby, it is super outdated, 70’s looking bland colors, dirty carpet, patchy painted stucco walls. The rooms are just as dated with the same patchy painted walls, missing hooks, rusty drains, water marks on ceiling and rodent boxes near the tv console. Would NOT recommend.

Meno