Hotel Indigo Rochester – Mayo Clinic Area By Ihg

“Outstanding”

Rochester MN Atmosphere is excellent, rooms are clean, very comfortable beds and pillows, the value is great, very quiet. Ann at front desk is outstanding, professional, kind, friendly and a great asset to the hotel. Thank you very much

“Very clean, friendly staff and helpful. Also, great location near the Mayo Clinic. The restaruant "Crave" by the hotel”

Great experience and place to stay.

“Overall good.”

Location was awesome. 5 minute walk to the venue, various restaurants, and the river was right there. Room was clean and spacious, and comfortable. Only complaint is we verified the check out time was noon, being someone who never gets to sleep in past 7 I was greatly looking forward to that. And … Più

Location was awesome. 5 minute walk to the venue, various restaurants, and the river was right there. Room was clean and spacious, and comfortable. Only complaint is we verified the check out time was noon, being someone who never gets to sleep in past 7 I was greatly looking forward to that. And I did, but knocking on our door started about 8:45, we hollered that we were inside, another knock, I said "HELLO?" all of the sudden the door is opening and we say "We are in here.." I guess we should've had the DND sign up, but figured they'd have a system that shows this guest has/has not checked out yet, or something.

Meno

“Zero housekeeping”

This is an adequate hotel, but it is very strange that there is absolutely no housekeeping service on the weekend. You get a little slip of paper that you are meant to fill out if you want coffee or toiletries replenished and they “will hang it from your door” but if you submit the slip, nothing ev… Più

This is an adequate hotel, but it is very strange that there is absolutely no housekeeping service on the weekend. You get a little slip of paper that you are meant to fill out if you want coffee or toiletries replenished and they “will hang it from your door” but if you submit the slip, nothing ever comes. So, no coffee, no soap and no make-up wipes for a three day stay. Re-use those 2 paper coffee cups and two plastic water cups because you’re not getting any more! (Plastic, seriously - not a glass in sight.) No one ever makes your bed or folds a towel, except you. I know it’s a mid-range hotel, so I wasn’t expecting turn down service, but I’ve never been in a hotel with no service at all. After check in, we didn’t see a single person working in this hotel. I personally don’t like gratuitous service but no service at all? And what’s the point of having guests fill out a slip of paper - can’t they just assume guests would like basic amenities refreshed daily? Anyway, the room was clean when we arrived, hence the 3/5 rating. Oh, and the view is of a parking lot. Anyway, it is shelter from the elements which is something.

Meno