La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill

“Center city KC”

Excellent room, clean hotel, convenient location

“Nice stay”

2 night stay. King suite. We arrived 3 hours prior to check in, and we were able to get into our room as soon as we arrived. Very friendly front desk staff. Spacious and clean room. Comfortable bed & pillows. The shower is looking a bit worn, but functioned well with good water pressure. Hotel i… Più

2 night stay. King suite. We arrived 3 hours prior to check in, and we were able to get into our room as soon as we arrived. Very friendly front desk staff. Spacious and clean room. Comfortable bed & pillows. The shower is looking a bit worn, but functioned well with good water pressure. Hotel is in a quiet area with not much in the immediate area. Breakfast was good, basic LaQuinta fare with a few hot and cold options. Nice fitness center with 3 treadmills, a couple bikes, free weights, and a cable machine (with a missing weight pin which limited your choice of workout). Our issue with our stay (which was not the fault of the hotel at all) was the inconsiderate guests both nights. Each side of our room: One guy talking so loud we could here every word he was saying in his conversation. The other side of us had blaring music and very loud talking at 2am. A call down to the front desk took care of that (tho they did continue playing music, but turned down at least). Fitness center had several kids (3-10 yr olds) running around inside and just making a mess of it all. Other than obnoxiously rude guests, the stay was just fine....and we would stay there again. Very good value for the price paid.

Meno

“Okay for the price”

Here’s a balanced review that stays honest without sounding overly emotional: The location of the hotel was great and the front lobby was very clean and welcoming. Check-in was also smooth and easy. Unfortunately, the room itself did not meet expectations. The bathroom was dirty upon arrival, and … Più

Here’s a balanced review that stays honest without sounding overly emotional: The location of the hotel was great and the front lobby was very clean and welcoming. Check-in was also smooth and easy. Unfortunately, the room itself did not meet expectations. The bathroom was dirty upon arrival, and when I contacted the front desk, the staff seemed inconvenienced by the issue rather than genuinely concerned. There was no housekeeping staff available and no alternate room to move to, so I ended up borrowing cleaning spray from the front desk and cleaning the bathroom myself. To their credit, the manager did step in afterward, personally came to clean the bathroom, and comped 10% off my first night. I appreciated the effort to make things right, but even after cleaning, the bathroom still had an older unpleasant odor. Overall, the customer service felt inconsistent — not outright rude, but definitely not warm or welcoming either. The property has potential because the location and lobby were nice, but the cleanliness and service experience need improvement.

Meno