Hilton Garden Inn Kansas City Kansas

“Not for us parking issue.”

You need a phone to scan QR to pay and park. I don't have anything to do this. Had already paid for the hotel. Offered no other option like cash / card use room key or whatever? Another person used a phone we did not need this unwelcoming hassle! Sat in the car trying to make the credit card work … Più

You need a phone to scan QR to pay and park. I don't have anything to do this. Had already paid for the hotel. Offered no other option like cash / card use room key or whatever? Another person used a phone we did not need this unwelcoming hassle! Sat in the car trying to make the credit card work wasting more of our time? If travelling alone this would not work. Told the front desk for this alone we would never stay here again. Parking was $10 reasonable but not the payment hassle. Not sure about the area as someone on our floor was asking for cigarettes? Maybe we were too early but there was no beverages set up, water coffee tea. Room only had 2 towel sets. They were unable to find or replace toilet paper overnite? Your are running a hotel... We called to book walk in it was $159 but $126 on hilton? So we used the computer. Other things were comfort and clean. Have experienced several HGI properties but Glad we know we will not be returning to this property. Sorry.

Meno

“Rough sleeping but good meeting space ”

Went to town for business. On the business side they fulfilled what they needed for the meeting and the food and service was pretty good. For the room it's another story. Bed was creaky like sleeping on a tool box. Keurig machine was not clean and staff left snacks in drawer from a previous guest. … Più

Went to town for business. On the business side they fulfilled what they needed for the meeting and the food and service was pretty good. For the room it's another story. Bed was creaky like sleeping on a tool box. Keurig machine was not clean and staff left snacks in drawer from a previous guest. Stayed two nights and no one freshened my room such as trash left, bed not made, dirty towels left on floor from 1st to 2nd day. Hotel location very noisy but parking lot across the street and a parking garage behind the hotel. Dissipated their wifi caused issues with a firewall and keurig k cups were never replaced.

Meno