Tru By Hilton Columbia Greystone

“Nice but basic”

It was a clean hotel. It was surprisingly basic for the price. The room was small and some amenities were sparse, including the breakfast being very basic. It has the Hinton name but they really pared down on what is provided.

“Great hotel for families including teenagers”

We love staying at this hotel. Staff are friendly and helpful especially Martha and Lisa who are so hospitable and helpful that it feels like we are guest in their home. Rooms are pretty good, so this time we were surprised to find the window shade broken in a down position and a bunch of hair on a… Più

We love staying at this hotel. Staff are friendly and helpful especially Martha and Lisa who are so hospitable and helpful that it feels like we are guest in their home. Rooms are pretty good, so this time we were surprised to find the window shade broken in a down position and a bunch of hair on a bathroom shelf. That said, the service, safety and options of the lobby experiences are top notch.

Meno

“Bad experience for the weekend”

I have stayed at Hilton Hotels before but this was the first time staying at a Tru by Hilton. I do not think I will stay at another one. It may be a good fit for families but for the same price as a regular Hilton you get less. No coffee maker in room, rooms were small, no pool and continental brea… Più

I have stayed at Hilton Hotels before but this was the first time staying at a Tru by Hilton. I do not think I will stay at another one. It may be a good fit for families but for the same price as a regular Hilton you get less. No coffee maker in room, rooms were small, no pool and continental breakfast left a LOT to be desired. If you like less for same price this is the place to stay. But as for me I want what I pay for.

Meno

“Disappointing not a great business hotel”

Very disappointing. Business centre does not have a computer you can hook up to an air printer which I did but then couldn’t find the place the item was printing to that staff had said was the air printer and so they told me to email the hotel with the document not a great start. After a long day… Più

Very disappointing. Business centre does not have a computer you can hook up to an air printer which I did but then couldn’t find the place the item was printing to that staff had said was the air printer and so they told me to email the hotel with the document not a great start. After a long day went back to the room noticed the room wasn’t cleaned called down asked for the room to be cleaned with new towels around 1:00. Returned back to the room after 4:30pm room still wasn’t cleaned and so left garbage outside the door that was starting to smell rooms are very small. Was told cleaning staff work until 7:00pm so went out and returned to the hotel at 8:30 and the room still wasn’t cleaned. Honestly when you stay at a hotel the little things matter I would strongly suggest passing on this hotel. I finally received a call back from the manager at 9:00pm and no reason other then shortage of staff so I guess my room didnt make the cleaning cut. I would pass on staying at this hotel. I am not one to write a negative review but I feel others traveling wanting to have the small things looked after not stay at this hotel.

Meno