Hampton Inn & Suites By Hilton Knightdale Raleigh

“Hampton Inn’s Customer customer service always approved”

Hampton Inn suites has been a go to selection for me when it comes to hotels stay and a reason why is the consistency of quality customer service, most recently by a young man by the name of Jamaal from the Knightdale/Raleigh location. His professionalism, manners and kindness are a 10 out of 10! … Più

Hampton Inn suites has been a go to selection for me when it comes to hotels stay and a reason why is the consistency of quality customer service, most recently by a young man by the name of Jamaal from the Knightdale/Raleigh location. His professionalism, manners and kindness are a 10 out of 10! Thanks for making us feel welcomed and comfortable!

Meno

“Gorgeous Little Hotel”

This hotel greatly exceeded our expectations. The rooms were spotless and huge! Our family of 4 had a king suite because the double queen rooms were sold out. They provided us a comfy roll away for our 11 year old son and our teen daughter had the pull out. Both slept great. Mattresses and pillows … Più

This hotel greatly exceeded our expectations. The rooms were spotless and huge! Our family of 4 had a king suite because the double queen rooms were sold out. They provided us a comfy roll away for our 11 year old son and our teen daughter had the pull out. Both slept great. Mattresses and pillows were very comfortable. The breakfast was huge and well stocked. It was also very clean and spacious. The hotel grounds were very pretty. The online pics don’t do this hotel justice. There’s also great shopping and restaurants within walking distance and it’s far enough off the freeway there’s no rod noise as it’s tucked back in a wooded area behind shopping and main roads.

Meno

“princess stole the show”

Hotel was clean. staff was friendly the renovation noise started a little early for my liking , but overall we were pleased. would like to acknowledge Princess in the breakfast room for providing over the top service! she was the star of the show!

“Didn't meet my (or usual Hampton) standards”

The two drawbacks were not buzzkills but didn't suit me. Foremost was the terribly mushy pillows (like all 8 of them!) on the beds that offered zero neck support as they collapsed to towel thickness under head......you'd think with the number of pillows they could make some firmer or foam-filled a… Più

The two drawbacks were not buzzkills but didn't suit me. Foremost was the terribly mushy pillows (like all 8 of them!) on the beds that offered zero neck support as they collapsed to towel thickness under head......you'd think with the number of pillows they could make some firmer or foam-filled available. If you're pillow picky, be aware! Secondly, breakfast was subpar. Just a step up from Super 8 quality - soupy oatmeal, rubbery pre-cooked cheese omelets, rather weak coffee, over-herbed dried potatoes and some okay smoked sausage chunks. There were some muffins/danish/bread choices that looked unappealing, a slim cereal selection and the ubiquitous wafflemaker, but really the hot breakfast offerings were pretty poor. The room was clean & quiet; well located to nearby transit and services and eateries and the front desk and staff were just fine. Mattress good but the pillows.....ugh. Enough to prevent me returning.

Meno