Hampton Inn San Jose Cherry Ave

“Better than some recent reviews suggest in my opinion”

We stayed here just one night. We did have a minor issue on checking in which was quickly resolved and also had to ask for our complimentary water (as Hilton Honors members) instead of being offered them. The hotel was clean, maybe a bit worn in places, but the room was satisfactory and the include… Più

We stayed here just one night. We did have a minor issue on checking in which was quickly resolved and also had to ask for our complimentary water (as Hilton Honors members) instead of being offered them. The hotel was clean, maybe a bit worn in places, but the room was satisfactory and the included breakfast was good.

Meno

“Not one of the better Hamptons”

I stayed here because of its specific location. And, I felt safe walking around this neighborhood because there are plenty of stores, restaurants, traffic and sidewalks. Besides location, the other positives were the gym, which was pretty well equipped for a Hampton, and the availability of a micro… Più

I stayed here because of its specific location. And, I felt safe walking around this neighborhood because there are plenty of stores, restaurants, traffic and sidewalks. Besides location, the other positives were the gym, which was pretty well equipped for a Hampton, and the availability of a microwave and mini-fridge in the room. However, the room was not clean--there was pet hair all along the carpeting where it met the wall and bedframe. Also, the sheets did not fit the bed (fitted sheet too small). I could hear my neighbors, who were not loud, as if they were in my room. Lastly, the air conditioning unit is distractingly loud. If you are a light sleeper, you'll have to choose between A/C and sleep. There is also a lack of customer care. When I checked in, the woman at the front desk did not look up from her phone or greet me for about a minute, then explained she was texting someone to get a guest issue resolved. At least acknowledge the presence of a customer in front of you and say, "Hello, I'll be with you in a minute," and explain why. Second, I took a breakfast bag to go on my last day, and the orange in the bag was mushy, moldy and green. I did not discover this until I was at the airport. I wish that TSA had pulled me aside to alert me to the "liquid." IMO, there is no way the staff who packaged the breakfasts could have missed this.

Meno