The Imperial Hotel

“Super stay at the Imperial.”

Reception staff great, very friendly each time, the room was superb. (414) the sea view, wow. Definetely worth paying the extra. Spotlessly clean. Smeg fridge and kettle, and Dyson hairdryer. No expense spared here. Welsh cakes and a selection teas and coffee, however only 2 ‘regular’ teabags and … Più

Reception staff great, very friendly each time, the room was superb. (414) the sea view, wow. Definetely worth paying the extra. Spotlessly clean. Smeg fridge and kettle, and Dyson hairdryer. No expense spared here. Welsh cakes and a selection teas and coffee, however only 2 ‘regular’ teabags and 2 milks was a bit mean. The next day still only 2 teabags but 4 milks. No biscuits sadly. Bed very comfortable. We were given a letter when we checked in apologising about the air con, there had obviously been issues but thankfully the heat had cooled slightly so it wasn’t such a problem for us. And the 2 free drinks and 6 sparkling water cans in the fridge was a nice gesture. The lift was a bit hit n miss. Very small, 2 of us with a case each was overloaded so we went up separately. The only negative was the wait at our evening (40 minutes) between finishing our main meal, (food was delicious by the way) and clearing our plates and taking the dessert order. Not nice being forgotten. I had to call the staff over. To be fair I have since had a response from the hotel request for a review and a rather nice apology. Breakfast staff were great as was the food choice. Lovely spot to eat with a sea view. Parking is tricky being high season, the nearest car park is the five arches was always full except later in the evenings, we managed to park in the multi storey, £10 per day and walked to the hotel (5 minutes) be aware though you may have to park high up and the spaces are very tight with a larger car. Oh and the lift was broken. Would we visit Tenby again? Definetely, it’s a beautiful resort. Would we stay at The Imperial? Definetely.

Meno

“We'll be back!”

Years since we've visited Wales. Picked this hotel for the review. Excellent value for bed and breakfast. Room was spotless and staff helpful and polited.

“Lovely friendly staff”

Very friendly staff who make up for a lot of flaws. Our first night was in a small double room with no a/c as it was broken. It was a very warm day so the room was very uncomfortable. A fan was provided. If we could have just opened the windows we could have let in the lovely cool Evening breeze… Più

Very friendly staff who make up for a lot of flaws. Our first night was in a small double room with no a/c as it was broken. It was a very warm day so the room was very uncomfortable. A fan was provided. If we could have just opened the windows we could have let in the lovely cool Evening breeze but only 1 of 3 windows opened and this was only 3 inches. When I pulled the curtains I discovered that the curtain didn’t fully cover the window so it was broad daylight in our room at 5am. The rooms are newly decorated so why cut corners on cheap curtains that don’t fit ?? We were moved to a room on the other side of the building the next day - it was a bigger room with a/c - same curtains but a slightly better fit. Beautiful terrace overlooking the beach but to order a drink you must use a QR code despite lots of staff around. The WiFi is patchy so after a lot of trying Wendy took our order and we finally got a drink - you would sell a lot more drinks if you just took an order. As I said - the staff really save this place

Meno