The Salthouse Hotel

“Thoroughly enjoyable mid-week break”

We thoroughly enjoyed our mid-week break in The Salthouse. It is beautifully appointed with an outlook over Ballycastle and the ocean, although the hotel standard rooms do not not have a sea view. But the room itself was large, spotless and very tastefully decorated. Dinner in the restaurant on … Più

We thoroughly enjoyed our mid-week break in The Salthouse. It is beautifully appointed with an outlook over Ballycastle and the ocean, although the hotel standard rooms do not not have a sea view. But the room itself was large, spotless and very tastefully decorated. Dinner in the restaurant on our first evening suffered from a staffing issue and service was extremely slow. Having said that the food itself, when it came, was delicious. We ate in The Outlook on our second evening. It would have been helpful if we had been forewarned that they were catering for a hen party of around 40 that evening. However this did not appear to affect the service, just the noise level, and the meal was very good value with their mid-week half price menu. I would say however that the portions are over-generous and about 2/3 of the helpings would be more than sufficient. Breakfasts were delightful too.

Meno

“Great stay apart from the view”

Good points The staff were excellent. The food, especially the breakfast were excellent. The room was very comfortable and we had a good night's sleep. Bad points We paid £200+ for a mountain view and got a building site view. We did make the point we were unhappy with the room but weren't given … Più

Good points The staff were excellent. The food, especially the breakfast were excellent. The room was very comfortable and we had a good night's sleep. Bad points We paid £200+ for a mountain view and got a building site view. We did make the point we were unhappy with the room but weren't given the option to change (there were others available to be booked) There isn't anywhere to sit and relax apart from the bar and restaurant. We weren't able to book our restaurant of choice so don't miss the advice to book before you arrive.

Meno

“Lovely Venue with incredibly helpful staff but rating was marred from a lack of options”

A handy location on the height above Ballycastle, overlooking the beach. Pleasant atmosphere with helpful, friendly staff members. The rooms were spacious and very clean. We were on the ground floor to the rear which was quiet. On the Saturday night ( immediately before Easter) while we were there… Più

A handy location on the height above Ballycastle, overlooking the beach. Pleasant atmosphere with helpful, friendly staff members. The rooms were spacious and very clean. We were on the ground floor to the rear which was quiet. On the Saturday night ( immediately before Easter) while we were there it was busy and the entertainment was laid on preformed by a talented lady singing while accompanying herself with Guitar. I felt that the cost was expensive for what we ate and drank and because my wife is lactose intolerant we had hoped gor a more extensive range to choose from on the menu but dinner that evening meant she had realistically only one choice open to her which was a Steak. Every other item had no guarantee of being dairy free...and the menu contained no guidance in terms of listing allergens in the usual format of using a number reference which I would have thought would be commonplace. She was offered a dessert which sounded perfect only to be told alas that she couldn't have that after all. Overall the staff were lovely and while their apology eased the frustration of those niggles, truthfully I had hoped for better..! Because of the cost incurred and the reputation we had heard that The Salthouse basks in !!

Meno

“Another good stay at Salthouse but some improvements required!”

We just had a 2 night short break in The Salthouse, Ballycastle which was our 4th stay here. The hotel is spotless and clean, the staff are very friendly, and the food is good. However, the hotel seems to be too warm. Our room was quite uncomfortable during the night, even with radiator off, window… Più

We just had a 2 night short break in The Salthouse, Ballycastle which was our 4th stay here. The hotel is spotless and clean, the staff are very friendly, and the food is good. However, the hotel seems to be too warm. Our room was quite uncomfortable during the night, even with radiator off, window open and Dyson cooler on, meaning little sleep. The breakfast room was also very warm and needed an injection of fresh air. Very uncomfortable to sit it. For dinner, we ate at both the hotel restaurants, the first had a good fine dining menu. However, some staff sprayed the tables when cleaning them, while people were still eating at nearby tables, which sent some spray drifting towards our table, and an unpleasant taste in our mouths. Why don't they spray into the cloth first before wiping table? We also ate in the hotel's The Lookout more Italian style restaurant. Simpler menu more suitable to kids. Have to say the staff here were not very attentive, and at times none of them were to be seen! Food was ok. One other major point, is that it is not easy to turn out of the road the hotel is on to the Glenshesk Road. It is difficult to see approaching travel on either side and is quite dangerous. Surely a mirror could be positioned here to make things easier? However, overall a decent place to stay and we will be back. PS the breakfast fry could be better!

Meno