The Beachcomber Hotel

“Amazing Gesture”

We are frequent visitors to Beachcombers in Tāhunanui. We find the staff amazing and always try to fit in our changing needs. I recently booked 2nights, asked for the cheapest room. The young lady on reception ( sorry I am horrendous remembering names) asked if I was coming on my own. I replied; no… Più

We are frequent visitors to Beachcombers in Tāhunanui. We find the staff amazing and always try to fit in our changing needs. I recently booked 2nights, asked for the cheapest room. The young lady on reception ( sorry I am horrendous remembering names) asked if I was coming on my own. I replied; no, it’s our wedding anniversary, I’d better bring my husband. When we arrived we were advised we had been upgraded to room 801, our favourite room. That was so nice and very much appreciated. On entering our room we found a bottle of wine, chocolates and a “ happy anniversary “ note on the table. WOW , this was so unexpected and a lovely gesture. Thank you so much guys.

Meno

“Great hotel - good value for money.”

We stayed here for one night in early December. The hotel was great - good value for money. The staff were amazing and very accommodating and kind - you couldn’t ask for better people running the hotel. When I asked for a fan for my room it was just delivered (snaps fingers) just like that. Thanks… Più

We stayed here for one night in early December. The hotel was great - good value for money. The staff were amazing and very accommodating and kind - you couldn’t ask for better people running the hotel. When I asked for a fan for my room it was just delivered (snaps fingers) just like that. Thanks for your hospitality. Will stay here again,

Meno

“Trip to Nelson”

The booking was made 6 months ago with a request for ground floor. We arrived to find we had been moved (upgraded?) to the upstairs room. This caused some distress as the stairs had to be negotiated with baggage. No other access. The room was clean but the aircon spat out black muck several times a… Più

The booking was made 6 months ago with a request for ground floor. We arrived to find we had been moved (upgraded?) to the upstairs room. This caused some distress as the stairs had to be negotiated with baggage. No other access. The room was clean but the aircon spat out black muck several times and the fridge was unplugged. The guest laundry was tiny, dark and only had one washing machine which was taken. No plug for the little sink. For such a large complex, the self- laundry was inadequate. The cleaning staff were friendly and respectful. The pool was quite small but ok.

Meno

“A great location with average service”

The location is great, but as some others have commented the walls quite thin (as in you can hear people squeezing out their suntan lotion.) I sent two advance nice, lovely emails to them asking for some assistance and also an early check in after a 23 hour flight; I was honestly a little surprise… Più

The location is great, but as some others have commented the walls quite thin (as in you can hear people squeezing out their suntan lotion.) I sent two advance nice, lovely emails to them asking for some assistance and also an early check in after a 23 hour flight; I was honestly a little surprised at the gruff response to my friendly emails and then they refused an early check in. That was not the best way to start. The "continental breakfast" is not worth the additional money -- for about $13 USD ($23 NZD) you get Weetabix, fruit, milk, and coffee so my two cents is save that money and get brekkie elsewhere. In the end it was fine and as I said a great location with clean, comfortable, nice rooms. It just honestly was not the warm Kiwi Welcome that I was hoping for and that I have found everywhere else -- even from strangers on the street. A shame because it really could be the nicest place in Nelson. Hopefully they will do better and raise the bar on their service and breakfast because everything else is 5 star.

Meno