Doubletree By Hilton Shah Alam I-City

“Great hotel, friendly staff, excellent service.”

Great hotel, friendly staff, excellent service. I spent five days at the Doubletree Shah Alam i City. As a Hilton Lifetime Diamond member, I was kindly upgraded to a suite. There was also a fruit basket and chocolates – finally, a fruit basket in Malaysia with Asian fruits like mangosteen, salak, … Più

Great hotel, friendly staff, excellent service. I spent five days at the Doubletree Shah Alam i City. As a Hilton Lifetime Diamond member, I was kindly upgraded to a suite. There was also a fruit basket and chocolates – finally, a fruit basket in Malaysia with Asian fruits like mangosteen, salak, and longan – thank you so much! The newly renovated suite was at the end of the corridor overlooking the i City amusement park. It was fascinating to watch the go-kart races in the evenings. There's also a Ferris wheel, a water park with slides and other rides, and a very large shopping mall right next door. The city itself was very well-maintained; two streets had fantastic graffiti on the building facades – perfect for photos. There was a well-equipped gym, a lovely pool with a pool bar, and a spa offering various massages. A games room with billiards, foosball, and a TV was also available. The Axis Lounge on the ground floor, next to reception, offered Diamond members complimentary drinks and light snacks in the evenings between 4:00 and 7:00 PM. Next to the pool was the Italian restaurant Tosca, serving delicious pizza and other excellent dishes. The breakfast buffet at Makan Kitchen left nothing to be desired: from Indian specialties to Malaysian and international dishes, as well as fresh salads and fruit, delicious juices, and a variety of ice creams. Bread, rolls, sausages, and, depending on the day, smoked salmon were also available. A perfect start to the day, complemented by friendly staff and excellent service throughout the hotel, especially at reception. A heartfelt thank you also to all the other employees who always greeted and bid me farewell so warmly. A fantastic hotel that I highly recommend.

Meno

“A Memorable Buka Puasa with Amazing Food and Attentive Staff!!”

I had a wonderful experience during the buka puasa buffet. The food was all delicious with a great variety, and everything was well prepared. What made the experience even better was the attentiveness of the staff, especially Sharul. He was very friendly, helpful, and ensured everything was well ta… Più

I had a wonderful experience during the buka puasa buffet. The food was all delicious with a great variety, and everything was well prepared. What made the experience even better was the attentiveness of the staff, especially Sharul. He was very friendly, helpful, and ensured everything was well taken care of. His excellent service truly made our evening more enjoyable. Highly recommended! Kudos!!

Meno

“service tip top especially zulkarnain , izzati , dwi , hairol , wisnu , love makan kitchen team ,🤍 , will come againn !”

service tip top especially zulkarnain , izzati , dwi , hairol , wisnu , love makan kitchen team ,🤍 , will come againn !

“Friendly staff!”

Met the staff Ripon, I had a wonderful stay at this hotel and really appreciated the warm, welcoming atmosphere throughout. The staff were exceptionally friendly and helpful, always smiling and ready to assist, which made a big difference. The hotel itself feels relaxed and well maintained, creatin… Più

Met the staff Ripon, I had a wonderful stay at this hotel and really appreciated the warm, welcoming atmosphere throughout. The staff were exceptionally friendly and helpful, always smiling and ready to assist, which made a big difference. The hotel itself feels relaxed and well maintained, creating a comfortable environment to unwind in. The swimming pool was a highlight of my stay—clean, well designed, and perfect for relaxing after a long day. Whether enjoying the common areas or spending time by the pool, everything felt calm and inviting. Overall, it was a very pleasant experience, and I would happily recommend this hotel to others. Thanks to Ripon!

Meno