Sadu Hotel Almaty, a member of Radisson Individuals

“Nice hotel with Amazing Spa”

I really liked this hotel. Bedding - very comfortable. Room layout nice. Shower doesn’t have a door so that might be inconvenient for some. Ok the thing that really puts this hotel over the line is the spa. First it’s beautiful- like a hidden grotto beneath a normal hotel. It feels super ups… Più

I really liked this hotel. Bedding - very comfortable. Room layout nice. Shower doesn’t have a door so that might be inconvenient for some. Ok the thing that really puts this hotel over the line is the spa. First it’s beautiful- like a hidden grotto beneath a normal hotel. It feels super upscale. I also had a great massage and The Single Best Body Scrub I have ever had. Restaurant is just okay. The worst aspect of the hotel - if you have a longer stay - is the housekeeping service. They never got to our room before 19:30 which meant we came back from excursions to a dirty room. That was a bummer. Overall I would stay again.

Meno

“Almaty bliss”

Superb location, got a Mountain View covered with snow. Nice amenities and well located hotel . Got a mall near by to shop and plenty of restaurants near by. It got swimming pool to relax and a spa. It was a memorable stay. Recommeded for family

“Passable at best”

Stayed here many times. The room service menu has been upgraded but food quality isn’t great. 2 things annoy me - there is no takeaway coffee at breakfast and there is no gym. They suggest to use the gym next door which is paid. Quite unimpressed. Service is patchy at best - sometimes friendly, mos… Più

Stayed here many times. The room service menu has been upgraded but food quality isn’t great. 2 things annoy me - there is no takeaway coffee at breakfast and there is no gym. They suggest to use the gym next door which is paid. Quite unimpressed. Service is patchy at best - sometimes friendly, mostly not. Never warm. I got woke up one night at 1:30am by a service staff knocking on my door insisting I had ordered water; I had not.

Meno

“Quirky hotel, in a friendly welcoming city”

I stayed in the Sadu Hotel Almaty to attend a conference hosted by nearby Al-Farabi Kazakh National University. A number of the international delegates were based at the Sadu Hotel, which has recently joined the Radisson Group according to staff at reception. The hotel staff at reception are welc… Più

I stayed in the Sadu Hotel Almaty to attend a conference hosted by nearby Al-Farabi Kazakh National University. A number of the international delegates were based at the Sadu Hotel, which has recently joined the Radisson Group according to staff at reception. The hotel staff at reception are welcoming and multilingual. The rooms were large and comfortable, with most the usual amenities. There was no iron or ironing board, but one appeared quickly when I called reception. My biggest gripe was the AC. The instructions were completely incomprehensible, even when I used Google to translate all the Russian text to English, and the hotel staff had no idea how to turn it on. As a result, the room temperature was too hot in the day and cold at night. The bar and restaurant would not allow guests to charge bills to their rooms, which was fiddly. There was QR code on the table to order, but instead of going through the kitchen, you had to show your order to the waiter on your phone, they changed the language to Russian, and then went off to place your order. It was an amusingly pointless use of technology - a paper menu with pictures would have been much quicker - but it got the job done. The meals were pricey though - £25-30 for a main plus a drink. The hotel is in a development area with nothing much around it. There is a very upscale mall about 15-20 minutes' walk away. Most of the stores sell designer clothes that cost more than my car. There is a supermarket in the basement, which seemed to stock implausibly expensive imported food items, but had a few basics like Diet Coke. As a business hotel, it works fine. The wifi was fast, the service good and I enjoyed my stay. There is a Russian-style sauna in the basement for guests, which would probably be fun, but unfortunately I didn't get time to try it.

Meno