Bankokuya

“Our reservation was a mess BUT no fault of the wonderful hotel”

Thus beautiful place with excellent service really helped us when Bookings.com website gave us incorrect information. First let me say that the place, the spa the ambiance are just beautiful and the associated town is Historic with huge temples surrounded by perfectly manicured parks we were there… Più

Thus beautiful place with excellent service really helped us when Bookings.com website gave us incorrect information. First let me say that the place, the spa the ambiance are just beautiful and the associated town is Historic with huge temples surrounded by perfectly manicured parks we were there for Fall leaf season and it was Spectacular. The kaiseki dinners were fantastic Now for the problems Like many hot spring places the hotel is a bit isolated so you need to have dinner in the hotel or do without. In this case we booked two identical nights on the Bookings web site but when we got there Bookings had only passed to the hotel one night dinner payment. This is significant since these many course dinners run $100 per person when purchased separately from the room. After wasting hours on the phone trying to resolve this we finally had a bowl of ramen each and called it a night. For Japan reservations in onsen/ryokan/inn type hotels the international web sites MUST be very specific about meals and inclusive amenities.

Meno

“Big ryokan near beautiful west coast of Japan”

Liked best: - Awesome Japanese ryokan experience - The interior is big, well decorated and allows for walking - There are several hot spring bathes (Onsen) inside, all of them fairly big - The very high service level toward our very young kid (<1yo) - There is a kid play space - The village outside… Più

Liked best: - Awesome Japanese ryokan experience - The interior is big, well decorated and allows for walking - There are several hot spring bathes (Onsen) inside, all of them fairly big - The very high service level toward our very young kid (<1yo) - There is a kid play space - The village outside with the river is also beautiful and worth walking Liked least: - Nothing noteworthy

Meno

“Camera Stupenda, ottimo hotel”

Avevamo una grande camera d'angolo al 5° piano. Camera 1522 era bellissimo e enorme. Un modo accogliente d'ingresso, una grande e una piccola sala tatami che divide con porte e una vasca da bagno in legno, tutte con vista sul fiume e township sottostante. Abbiamo ricevuto tè verde gratuito, piccoli… Più

Avevamo una grande camera d'angolo al 5° piano. Camera 1522 era bellissimo e enorme. Un modo accogliente d'ingresso, una grande e una piccola sala tatami che divide con porte e una vasca da bagno in legno, tutte con vista sul fiume e township sottostante. Abbiamo ricevuto tè verde gratuito, piccoli dolci del radicchio e un vassoio di spuntini locali che comprendeva le alghe gustosa dolce, bardana miso e sottaceti. Quando siamo usciti per la cena, il personale ha compensato i nostri 5 futon e lasciato una brocca di acqua ghiacciata. Yukata extra sono stati recapitati in pochi istanti della nostra richiesta. In effetti, abbiamo cercato di acquistare alcuni presso la caffetteria dell'hotel, ma sembra che siano solo per l'affitto. I confini cittadini le strutture sono molto belle e meritano sicuramente una visita nella propria. La colazione era varia, gustosa e abbondante. Il personale era sorridente e disponibile e ci ha dato una grande sventolio inviare spento.

Meno