Park Hyatt Niseko Hanazono

“one of the best , 5 star”

一家四口 七月入住Twin bedroom Residence 感覺非常豪華 房好大設備齊全 員工服務非常好 早餐絕對不能錯過，尤其推薦鐵板teppan, really amazing 夏天二世古，估唔到有咁多活動可以玩 極度建議高山飛索 整體對酒店非常滿意，no doubt one of the best luxurious resort in Japan

“Nearly perfect stay”

This is a 4.75/5 point review* Our stay at Park Hyatt Niseko Hanazono was an incredible introduction to Hokkaido hospitality. Our suite struck a beautiful balance of comfort and refined Japanese aesthetics, making it easy to settle in after several days of traveling around Hokkaido. Director of … Più

This is a 4.75/5 point review* Our stay at Park Hyatt Niseko Hanazono was an incredible introduction to Hokkaido hospitality. Our suite struck a beautiful balance of comfort and refined Japanese aesthetics, making it easy to settle in after several days of traveling around Hokkaido. Director of Rooms J. Hwang greeted us personally at check-in, setting a warm tone for the entire stay, and followed up on our second day with a beautifully packaged box of macarons and a handwritten note congratulating us on our anniversary — a small gesture that made a big impression. General Manager P. Wright went even further, leaving us a handwritten welcome note along with a welcome amenity of food and drink that included two tickets to the resort's gondola. We used them for the nighttime ride, which wound past a beautiful illuminated light art installation scattered across the grounds — one of the true highlights of the trip. Dinner at the on-site restaurant hit a minor rough patch when our food took longer than expected to arrive. Assistant Manager F. Mitarai and our server handled it with real accountability, offering complimentary food and drink items without us having to ask. Food and Beverage Manager G. Pandey even sought us out the following morning at breakfast to personally explain what happened — a large group had been dining concurrently the night before, creating unexpected challenge in the kitchen. That level of follow-through said a lot about the culture at this property. Breakfast itself was excellent every morning — fresh, beautifully prepared, and a great way to start the day. Many local Hokkaido ingredients were prominently featured in various forms - as part of a dish's recipe or standalone such as melon and milk. As Hyatt Globalists, we've come to expect a high standard of service from Park Hyatt properties, and this stay lived up to it. Between the personal touches from leadership, the stunning mountain setting, and a team that treats a hiccup as a chance to make things right, Park Hyatt Niseko Hanazono delivered a truly memorable stay. *Rated 4.75 stars for the overall experience — shown here as 4 due to TripAdvisor's whole-point system, with the 1/4 point reflecting the one service delay at dinner, which was ultimately handled exceptionally well.

Meno

“Meng”

Be caution about three thins when you plan your trip during non-skiing seasons : 1. In-hotel restaurants needs a reservation (for us , we tried to book a month in advance, still only get one late night slot) , you may seriously consider to have a rental car. The restaurant and market in the nearby… Più

Be caution about three thins when you plan your trip during non-skiing seasons : 1. In-hotel restaurants needs a reservation (for us , we tried to book a month in advance, still only get one late night slot) , you may seriously consider to have a rental car. The restaurant and market in the nearby town are good 2. May be nearly half of the room have a view of a parking lot ( and unpaved). So lower your expectations about the hotel view 3. Be aware of different taxes ( specially local tax that will not on your booking summary if through Hyatt app or Amex FHR)

Meno