Holiday Inn Express Mulheim - Ruhr By Ihg

“The grand European road trip part one”

The rooms were very clean and comfy to sleep in however because this was a road trip I only stayed for 1 night but in the morning the food was ace

“The big holiday”

The hotel was really good and the room was beautiful, special and spacious an luxury. As well as the rooms being the food was also brilliant.

“Non tutto liscio”

Esordio difficoltoso con la camera prenotata e pagata in anticipo ma venduta ad un altro cliente: la poca empatia dimostrata dall’addetta alla reception ha complicato maggiormente le cose. Fortunatamente sono riusciti a trovarci una sistemazione alternativa, senza però una sola parola di rammarico:… Più

Esordio difficoltoso con la camera prenotata e pagata in anticipo ma venduta ad un altro cliente: la poca empatia dimostrata dall’addetta alla reception ha complicato maggiormente le cose. Fortunatamente sono riusciti a trovarci una sistemazione alternativa, senza però una sola parola di rammarico: peccato perché la camera è ben attrezzata e insonorizzata , la colazione varia e gustosa e la posizione è tranquilla con garage nel sotterraneo ( con lo sconto dell’hotel pagherete 12 euro a notte).

Meno

“Very bad check in, good night’s sleep”

I needed to be in Germany for a conference, this was the nearest IHG hotel I could stay in. Arrived late in the evening after a beer long trip, to find the fromt desk agent…. Nowwhere. Turned out he was sitting outside. And entered about 5 minutes later. What ensued was one of the weirdest and w… Più

I needed to be in Germany for a conference, this was the nearest IHG hotel I could stay in. Arrived late in the evening after a beer long trip, to find the fromt desk agent…. Nowwhere. Turned out he was sitting outside. And entered about 5 minutes later. What ensued was one of the weirdest and worst check in experiences I had. Upon handing over my passport, he looked at it for minutes without saying anything. Then he said: “Do you have an IHG number?” I said yes. But no status recognition or welcome amenities offered what so ever. After more minutes of looking at my passport and his system, I received my room key. I was to tired to make a point out of it, but also baffled about the weirdness I just encountered, and needed some time to process it. The hotel itself looked refurbished. Corridors were spotless and looked modern. Same for my room. Small, but it ticked all boxes. Good bedding, windows could open (always a plus). Unfortunately, I was woken up by people making a racket downstairs at 6 o’clock in the morning. No consideration for other guests. Loud laughing and talking. Unbelievable. Breakfast was very good, with a lot of choices. Food quality good as well. All in all a very good night’s sleep. But very bad check in.

Meno