Goldone Hotel & Suites

“A new home away from home!”

We decided to stay here because of the reviews we heard about their hospitality. Needless to say, we were not disappointed when we had a very nice conversation at the front desk with the manager, and she was very understanding of an issue we had. They took care of us very well, she remembered my fi… Più

We decided to stay here because of the reviews we heard about their hospitality. Needless to say, we were not disappointed when we had a very nice conversation at the front desk with the manager, and she was very understanding of an issue we had. They took care of us very well, she remembered my first name, and the outcome was that we were all very, very happy. The hotel is a small hotel and it is a boutique hotel but it’s great for families because there is a pool that families can enjoy. It’s not loud, or pretentious, but it is full of gold! The breakfast includes local delicacies like abalone porridge, and they make eggs to order that comes with a side of steak!. Also, the room service was excellent as we ordered a club sandwich that came with what I’m assuming is Jeju pork, and it was delicious. The location was good as well, even though we had a car we were able to walk to the local CU convenience store. This place is not loud or flashy, but more of a place that you might want to have as your homebase that you can come back to at the end of the day of shopping, touring, and eating the lounge is beautiful, there’s even a little fitness center and kid area, and the rooms have refrigerators! I plan on coming back here and will probably even stay here again, even though I like to explore different hotels. The location is great, the food at the restaurant is well prepared, and if you want to be treated like family, stay here.

Meno

“enjoyed our short stay here”

we enjoyed our short three night stay here. It was rainy or overcast weather, so no using the pool or beach, but the location was nice, even though a bit far from a business district (we didn't have a private vehicle). Staff were really helpful and friendly. The breakfast was pretty amazing. We cou… Più

we enjoyed our short three night stay here. It was rainy or overcast weather, so no using the pool or beach, but the location was nice, even though a bit far from a business district (we didn't have a private vehicle). Staff were really helpful and friendly. The breakfast was pretty amazing. We could get various kinds of shrimp (prawns), duck, steak just a wide variety. The room was comfortable. The water pressure from the rain forest shower head was not very great.

Meno

“Good value but lacking in hospitality”

Jeju GoldOne is located on the Southside and takes 1 hr without traffic to get to from Jeju City airport so renting a car would be ideal and convenient to get anywhere. Driving can be a bit tricky due to the lack of traffic signals and signs. Overall, for the price point, I would have given this… Più

Jeju GoldOne is located on the Southside and takes 1 hr without traffic to get to from Jeju City airport so renting a car would be ideal and convenient to get anywhere. Driving can be a bit tricky due to the lack of traffic signals and signs. Overall, for the price point, I would have given this a 4 star reviews, but for a few issues. One, it is very strange that housekeeping took our contact lens cases, twice. The first time, we thought it's a mistake, so we had one replaced. Then, the next day before our departure, they took both of our cases, which cannot be a mistake if its a second time and both cases went missing. We checked out the next morning and raised it with the front desk, who said that she will ask house keeping but we heard nothing after that, not even an apology when we told her. Another negative aspect is that there's no smile or greeting from a female receptionist. We stayed here 5 nights and one morning, as we set out, I asked for 2 umbrellas to take with us in case of rain. She was on the phone the whole time and did not acknowledge the guest standing in front of her. This is not hospitality! As for the pros, the hotel does provide a washer and dryer, which we appreciated. A helpful tip is to do small load and not use the designated recommended setting for drying as it uses AI and would take a long time or not dry at all. The heated pool, thought not large, is nice which we did use a few times in the evening. Another pro is that there're a convenient store, coffee shops and eateries within walking distance that we frequented. Lastly, the hotel offers a gift in exchange for writing a review, which makes me wonder if that is why the overall rating is so artificially high.

Meno