Hualuxe Kunming By Ihg

“Il personale è fantastico”

Tutto, dalla anche prima del nostro arrivo era incredibile. Una stella in particolare devo menzionare è Bennet. Ho parlato con lui al telefono quando mi aveva contattato per l'hotel in anticipo e ha organizzato tutte le mie richieste particolari senza alcuna esitazione. Al momento il mio check-in (… Più

Tutto, dalla anche prima del nostro arrivo era incredibile. Una stella in particolare devo menzionare è Bennet. Ho parlato con lui al telefono quando mi aveva contattato per l'hotel in anticipo e ha organizzato tutte le mie richieste particolari senza alcuna esitazione. Al momento il mio check-in (che era quasi 2 di mattina) Bennet era lì per il check-in e tutto è andato perfettamente liscio. La seconda sera abbiamo ordinato una bottiglia di vino dal servizio in camera, ed è stato consegnato personalmente da Bennet, credo che egli deve essere ovunque tutto il tempo. Ci è stato molto utile per noi per avere un contatto come lui e il suo inglese è perfetto. Devo menzionare anche un grosso grazie a sette il supervisore del buffet per La colazione del servizio meraviglioso e a Troy per aiutarci con check out in anticipo e a organizzare il nostro trasporto. La struttura è eccezionale e bellissimo paesaggio. Non vedo l'ora di tornarci.

Meno

“Great Stay”

We had a great 3 nights stay here. The hotel emailed me in advance to ask about my estimated arrival time. So when I arrived before check in time, my room was ready. This is a resort hotel on a sprawling ground so there was some walking to get to my room but we were ok about it. Room itself was big… Più

We had a great 3 nights stay here. The hotel emailed me in advance to ask about my estimated arrival time. So when I arrived before check in time, my room was ready. This is a resort hotel on a sprawling ground so there was some walking to get to my room but we were ok about it. Room itself was big, bathroom was big, a corner for walk in closet, toilet in separate stall and a big bath tub in the middle between the bedroom and the bathroom, which was separated by sliding doors. Beds were comfortable. Room was clean and well equipped. Amenities looked luxurious. Balcony was a good spot for us to sit and just enjoy the fresh air, blue sky and peaceful surrounding when we had time in between sightseeing. I especially liked the personalized assistance provided by the hotel receptionist/concierge and really felt pampered during my stay. Breakfast was plenty. Many local delicacies in the spread among the more usual stuffs like egg station, breads, cereal etc. Machine coffee and variety of tea, juices etc. Indoor swimming pool, gym, kids play room, a small shop selling swim wear at their fitness centre. Location is near Dian Lake, Yunnan Ethnic Village and the cable car station to go across Dian Lake to the Western Hills. So it’s very convenient to go there from the hotel. There were also some eateries just outside of the hotel on the main road.

Meno

“The best hotel in Kunming”

The hotel is located in the best location at the Dian Lake in Kunming . The theme of this five star hotel is very special and unique . The staff at this hotel provided very good hospitality and service . Front desk , lobby bar , restaurant , recreation centre staff were all good and competent .… Più

The hotel is located in the best location at the Dian Lake in Kunming . The theme of this five star hotel is very special and unique . The staff at this hotel provided very good hospitality and service . Front desk , lobby bar , restaurant , recreation centre staff were all good and competent . They are well trained and did their best to service guests . I would be back again in due course .

Meno