Crowne Plaza Harbin Songbei By Ihg

“Concierge is world class helpful 😄”

We came to Harbin for the primary reason of visiting the Ice and Snow Festival and Sun Island. Hence we stayed for 3 nights. This hotel’s concierge team are priceless! They are a huge asset to the business. We were so impressed with the way they helped us with how to get to places, restaurant rec… Più

We came to Harbin for the primary reason of visiting the Ice and Snow Festival and Sun Island. Hence we stayed for 3 nights. This hotel’s concierge team are priceless! They are a huge asset to the business. We were so impressed with the way they helped us with how to get to places, restaurant recommendations. Thank you for recommending “Tun Er Ya”. Though the team are not fluent in English, we ourselves have very basic Chinese speaking skills. When things got lost in translation- use the Translation App!! (which occurred very frequently for us). What they lack in English, it’s made up by bucket loads of enthusiasm and positive attitude. Can’t praise them enough!!. Thank you to the night Concierge guy who gave me a chinese pear. It was the juiciest pear I have seen - I could squeeze juice out with my bear hands. In summary the concierge team is friendly, helpful and generous. Thanks for making my trip to Harbin special & memorable. I am sorry I didn’t ask for their names, else I could list them here. The room is very spacious and clean. I felt at home. The bed is very comfortable. Room was serviced daily 🤗. The bathroom was very clean too. Breakfast buffet is inexpensive with a good variety on offer. The food variety was good and so very delicious! Location wise - it’s roughly a 20mins taxi ride to the Ice and Snow show, 25mins to Sun Island. It’s not in Harbin city central. By taxi to the city is roughly 30mins. I would highly recommend this hotel without hesitation.

Meno

“Decent Stay ”

We stayed there for 2 nights. We checked in by our guide, which was very smooth. The room is very spacious, but no one really speaks English. It was a little hard for us to communicate with the staff. We had a few issues while checking in, but it was fixed by the staff. Breakfast was pretty goo… Più

We stayed there for 2 nights. We checked in by our guide, which was very smooth. The room is very spacious, but no one really speaks English. It was a little hard for us to communicate with the staff. We had a few issues while checking in, but it was fixed by the staff. Breakfast was pretty good, with a lot of selection but not really a spread for vegetarians. We also ate a very good dinner at the hotel restaurant. Overall, I was happy with our stay.

Meno

“Very elegant and exclusive experience”

The hotel is in a good location in Songbei district, Harbin. The staff were very friendly although not many spoke English but there was a young man who did and we were able to communicate effectively. The room was airy and neat but did not have a great view. The breakfast buffet is huge and offers … Più

The hotel is in a good location in Songbei district, Harbin. The staff were very friendly although not many spoke English but there was a young man who did and we were able to communicate effectively. The room was airy and neat but did not have a great view. The breakfast buffet is huge and offers many great options however it is NOT halaal so we had to go for the veg which was still pretty good. We also had afternoon tea and ate the most delicious cheesecake.

Meno