Fairmont Xiamen

“Amazing service”

Absolutely amazing experience The front desk manager Daniel was polite and very nice, he did an wonderful job helping check in and gave great service throughout the whole time.

“Thoughtful services”

As an Accor Platinum member, I have stayed at many Accor hotels around the world, but a recent experience at Fairmont Xiamen left a lasting impression on me. During my stay, I was using a magazine as a makeshift mouse pad while working in my room. I had also hand-washed a pair of socks and left th… Più

As an Accor Platinum member, I have stayed at many Accor hotels around the world, but a recent experience at Fairmont Xiamen left a lasting impression on me. During my stay, I was using a magazine as a makeshift mouse pad while working in my room. I had also hand-washed a pair of socks and left them in the bathroom. Without me asking for anything, a housekeeping staff member named Wenying noticed these small details and thoughtfully provided a proper mouse pad and some laundry detergent. It may seem like a small gesture, but it demonstrated an exceptional level of attentiveness, care, and genuine hospitality. This was not a response to a request; it was a proactive act of kindness that made me feel truly valued as a guest. After many years of staying with Accor properties, it is often these thoughtful human touches that stand out the most. Wenying’s professionalism and attention to detail turned an ordinary hotel stay into a memorable experience. My sincere thanks to Wenying and the housekeeping team at Fairmont Xiamen. Please recognize and appreciate staff members like her, as they represent the very best of hospitality.

Meno

“Excellent.”

This was my first time to stay in a Fairmont. Am very much delighted that my first Fairmont was in China and, in particular, the brand new Fairmont in Xiamen. All was excellent. Should there be any area for enhancement, it is likely to be continuing to upskill in English language proficiency due t… Più

This was my first time to stay in a Fairmont. Am very much delighted that my first Fairmont was in China and, in particular, the brand new Fairmont in Xiamen. All was excellent. Should there be any area for enhancement, it is likely to be continuing to upskill in English language proficiency due to international status of Accor and Fairmont. Fantastic welcome was given by Ms. Zoe and Ms. Joanne, both taking time out of their management duties to assist me. Thank you as well to Mr. Chris and Ms. Niki. This, alongside the entire Concierge Team. Interacting extensively with Ms. Joanne, I observed what an incredible heartist she is. Special thanks go to Ms. Lynn from Breakfast. Ms. Lynn is extra attentive to details, warm in character as well as proactive as the Breakfast Manager. I met other F&B Managers who likewise were hands-on, accommodating and friendly: Mr. Eric, Mr. Addison, Mr. Jeremy. I was also impressed with excellent hospitality by Mr. Amer, Ms. Xonia and Mr. David. Breakfast Team showed English proficiency that did not need translation. A bonus! The Lounge Team were always ready to assist and interact. Thank you to Ms. Joanne, Ms. Vienna, Ms. Dolores and Ms. Daisy. Chef Leo made one of the most delicious Fried Rice I have ever tasted.

Meno

“AMAZING”

Very new hotel with large rooms, great views and all the latest technology in your room. Large comfy beds, cushions in the windowsill to sit and sip your coffee overlooking the water or the city Location is very convenient, away from the busy touristic area but with a Didi you are there in 15-20mi… Più

Very new hotel with large rooms, great views and all the latest technology in your room. Large comfy beds, cushions in the windowsill to sit and sip your coffee overlooking the water or the city Location is very convenient, away from the busy touristic area but with a Didi you are there in 15-20min. It is close to the beach, easy 5min bike ride and from there you can bike the 43km trail around the island They have a large bar on the top floor, it was not very busy when we were there but they did an amazing mocktail for me upon request! Breakfast is lavish and spread around all 4 sides of the hotel providing you with a different view wherever you sit. They have everything from hot local Chinese dishes to egg station to bread and pastries, fruits, salad bar, yoghurt etc We rented the new bamboo bikes from the hotel: these bikes are super light and very comfortable The staff is amazing from start to finish: it started with the pick up service from the airport to waving us of to our next destination. Pauling who was our guest manager was fantastic: super friendly and able to help with whatever we needed. The housekeeping who left extra nespresso cups since they noticed I loved my coffee, breakfast staff who served really good coffee and our super friendly pick up service. I would encourage everyone to stay at the Fairmont, they made this experience so personalised and friendly, not a lot of hotels pull that off. It was an Aman-worthy experience

Meno