Barceló La Nucia Palms, Adults Recommended

“Well happy.”

Beautiful hotel with no complaints whatsoever, very tranquil and relaxing. Exceptional food, Excellent kind and helpful staff, Highly recommend.

“Good... But Can Be Very Good”

Really decent hotel to be honest. It's inland so you might have to take the bus or taxi to get to your preferred beach. A very quiet area but that was what we were after. This might be for you if you don't want the loudness of Benidorm in your door step. The hotel is very quiet and calming, its ve… Più

Really decent hotel to be honest. It's inland so you might have to take the bus or taxi to get to your preferred beach. A very quiet area but that was what we were after. This might be for you if you don't want the loudness of Benidorm in your door step. The hotel is very quiet and calming, its very relaxing infact. They play relaxing calm songs over the pool that come out of thier cute speakers. The staff are friendly and very attentive. Few things I want to point out is the selection of food especially for dinner can be limited. Well, compared to the other Barcelo I have been into anyway. It can be repetitive and doesn't have much selection. You'll be okay if you're not a fussy easter. The coffee machines can be a little temperemental, sometimes it works sometimes it likes to play around, but a little help from the staff sorts it for you. The gym is very small and the cardio machines take over the whole box room really. They have one bench,weights up to 16kg, a cable and a few balls and mats. I went in there and there were four of us training and that was very cramp. Maybe a bit more space and few more equipment for legs.. Anyway, you're not there for the gym. The lifts are bit knackered where we stayed and you might have to wait a little bit for it to open. Does it feel 5 star? Some of it does some of it doesn't. But I guess sometimes you just can't have it all. They charge you for parking if you do bring your rental car down which is currently 19 Euros per night which is expensive. however you can park your car directly opposite the hotel by the supermarket and its completely free! All in all, good but can be very good with a small twitches. If you like quiet, bed and tanning, sunglasses, a drink while at the pool, read your books or chill on your phone and a relaxing stay, this is for you. If you like a bit of noise, people running around, bit of louder music, kids flying about, water splashing all over the place, this wont be the one for you.

Meno

“Beautiful Hotel, But Not Quite a 5-Star Experience”

Overall, this is a beautiful hotel with stunning surroundings, excellent maintenance, and a fantastic interior design. The atmosphere is elegant and relaxing, and it is clear that a lot of attention has been paid to the appearance of the property. However, in our opinion, this hotel does not live u… Più

Overall, this is a beautiful hotel with stunning surroundings, excellent maintenance, and a fantastic interior design. The atmosphere is elegant and relaxing, and it is clear that a lot of attention has been paid to the appearance of the property. However, in our opinion, this hotel does not live up to a true 5-star standard due to several areas that need significant improvement. First of all, the pool bar service was extremely disappointing. On multiple occasions, we waited up to an hour for a drink. Before even being approached to place an order, it could easily take 30 minutes or more. For a hotel of this level, this is simply unacceptable. Another issue was the blackout curtains in the bedroom. They did not fully cover the windows, allowing daylight to enter the room early in the morning and making it difficult to sleep in. One of our biggest frustrations was the lack of a dress code during dinner. Guests regularly arrived in swimwear, shorts, flip-flops, and tank tops. In a 5-star hotel, a certain standard of dress should be expected, and the staff should politely enforce this. We also noticed guests filling their own bottles with orange juice at breakfast, taking large amounts of fruit and yogurts away in their bags, and bringing supermarket water bottles to dinner instead of purchasing drinks from the hotel. This kind of behaviour seemed to be ignored, which diminishes the overall experience for paying guests. During the last two days of our stay, a large family group created an enormous amount of noise around the pool and pool bar. The hotel promotes itself as a peaceful and relaxing destination, which is exactly what attracted us. Unfortunately, this group was running around, splashing other guests in the pool, and making so much noise that conversations became impossible. We felt the hotel should have intervened to preserve the calm atmosphere for everyone else. If a hotel wishes to position itself as a 5-star property, certain standards and rules should be maintained and enforced. In our experience, this was not the case. Another practical issue was the lack of sunbeds around the pool when the hotel was fully occupied. Finding a place to relax became difficult during busy periods. Finally, if your room is located on the third floor, be aware that on DJ nights the music is extremely loud. Our room literally vibrated from the bass, making it very difficult to relax or sleep. In summary, this is a beautiful hotel with many positive qualiti

Meno

“Disappointing stay”

This is our honest review of a 5 star hotel The Welcome We arrived at 1am so were given our room key and told where our room was with no other information. We later found out that we could use the facilities at the sister hotel Barcelo Hills which was literally around the corner. It would have be… Più

This is our honest review of a 5 star hotel The Welcome We arrived at 1am so were given our room key and told where our room was with no other information. We later found out that we could use the facilities at the sister hotel Barcelo Hills which was literally around the corner. It would have been nice to have been told on our first morning. Rooms. Lovely decor with a comfortable bed and nice furnished balcony. Sweets and champagne on arrival in the room was a lovely touch. No kettle so we requested one from Reception. They knocked on the door with a kettle and some drinks sachets but no cups!? Had to go to Reception again to request cups which they seemed surprised at? How were we going to make a drink with no cups!? Swimming pool. We went to the main pool on our first morning only to be told we had to walk back to reception to get cards to be able to get towels. Why not tell us this as part of our welcome our leave a note in our room? Two days in and the main swimming pool was drained of water for repair work and cordoned off. We had booked a pool view room. Not what we were expecting. Again, a fellow holiday maker informed us that we could use the pool at Barcelo Hills. Why the hotel failed to tell us I really don’t know. No explanation at all. Food On our first evening we went to the buffet restaurant with was closed. We hadn’t been informed on arrival that food was either in the a la carte restaurant at Barcelo Palms or in the buffet restaurant in Barcelo Hills (we found out about the buffet on day 4 from someone staying in the hotel). Breakfast was lovely with everything you need. Very impressed with this. Evening meals were a little disappointing. Food was cold and very basic, certainly not à la carte. It felt like the hotel was 1/5 full so maybe that was the issue? The last time we used the restaurant we were served cold soup and pork that was raw. The waitress was very apologetic (not her fault). We did feel for her. The pudding was frozen cake with peanuts on the side. This was supposed to be chocolate mousse with almonds. À la carte? We were shocked to be charged for our two cokes after all we had only eaten some bread rolls out of 3 courses Staff The staff were excellent. I cannot fault them. Very polite and pleasant even when police arrived one evening and were outside our room for a few hours. No idea what that was all about. The staff really were excellent though - helping us order taxis etc. Overall not a 5 star experience. Luckily the weather was kind and we had a great time exploring Valencia, Alicante and other local areas. Tips: Visit Altea which is 15 minutes away. Stunning traditional quaint village. Our favourite evening out

Meno