Arfa Park Hotel

“Un buon hotel per un soggiorno tranquillo a Sochi”

Abbiamo soggiornato alla Villa 5. 6 dal 3. dalle 09 alle 14. 09, 2023. La villa dispone di sette camere con cucina comune e piccola piscina. L'hotel ha una posizione eccellente vicino al lungomare e alla spiaggia. I lettini e gli ombrelloni per i residenti dell'hotel sono gratuiti. La colazione è b… Più

Abbiamo soggiornato alla Villa 5. 6 dal 3. dalle 09 alle 14. 09, 2023. La villa dispone di sette camere con cucina comune e piccola piscina. L'hotel ha una posizione eccellente vicino al lungomare e alla spiaggia. I lettini e gli ombrelloni per i residenti dell'hotel sono gratuiti. La colazione è buona con un menù standard per un hotel di quel livello. Ogni sera davanti alle ville dell'hotel viene allestita una fontana musicale con uno spartito musicale della durata di un'ora. Per il resto non c'è assolutamente intrattenimento. L'hotel fornisce solo alloggio. Il personale della reception è professionale e pronto ad assistere. Lo stesso si può dire del ristorante e della spa. L'unica lamentela riguarda la pulizia della camera. La camera era costantemente pulita a malapena, se non del tutto. Hanno semplicemente rifatto il letto, piegato gli asciugamani e questo è tutto. A volte si dimenticavano di sostituire l'acqua in bottiglia, a volte lo shampoo. Il dettaglio divertente della loro negligenza: c'era una maniglia della porta del bagno rotta. In effetti, pendeva solo da una vite. Le donne delle pulizie non potevano fare a meno di vederlo, ma non si sono mai prese la briga di riferire per farlo riparare. La direzione dovrebbe prestare attenzione al lavoro delle cameriere dell'hotel. In generale, consiglierei questo hotel per un soggiorno tranquillo a Sochi.

Meno

“One Star Too Many”

We stayed at Arfa Park Hotel during our late October vacation. The choice of hotel was based on positive reviews and attractive pictures, plus great location by the seaside. First - the undeniably attractive layout of the hotel that consists of three rows of freestanding villas, several rooms large… Più

We stayed at Arfa Park Hotel during our late October vacation. The choice of hotel was based on positive reviews and attractive pictures, plus great location by the seaside. First - the undeniably attractive layout of the hotel that consists of three rows of freestanding villas, several rooms large each. Villas also feature shared spaces, such as spacious living rooms, kitchens, in case you need it, sitting area outside and a (non-heated) swimming pool. Surrounding the villas are the garden areas and a private driveway that interconnects them and the main hotel building. An overall great setup that kind of makes you feel like you are renting a private villa, rather than staying in a hotel, especially off-season, when there are not that many guests. There is a number of things we did not like in our stay, however, and they range from poor facilities to poor service and attention from the staff. When we were first shown to our room we discovered a bunch of teabags and McDonalds' sugar packs thrown loosely on the baggage shelf (the one you are supposed to put your suitcase onto), the bathroom would have been nice if it was not for mildew in the shower cabinet and occasional hairs left over from previous occupants on the floor. Once we had to specifically call the reception to get our room cleaned at 6pm, having returned from a day of absence, since no one bothered to do it, despite the sign on the door clearly requesting for it. Other than that, the room was fine - large bed, clean bed linen, enough space, big window overlooking the garden, bathrobes, slippers, the usual. Signs of wear and tear here and there, lack of main lights switch by the bedside and some other small details kept us from being impressed. We did have a problem with the mosquitos and went to the reception to ask for some sort of anti-mosquito device, of which they did not have any, but had promised to look into it. Time passed, nothing happened, on successive inquiry we got the "we do not equip our rooms with anything like that". So, instead of sleeping with open windows and enjoying the fresh sea air, we had to sleep with the closed window and noisy aircon. Not cool (no pun intended). Breakfasts also were a mixed bag: the omelet station was great, offering to cook your eggs the way you want them, adding a good variety of extra ingredients. Hot dishes rotated on a daily basis, so you would have veal on one day, fish on the other, sausages on the third, etc. On the other hand, breakfast classic - the smoked salmon - was nowhere to be found. The offering of cheese and ham and whatnot was okay, but nothing to write home about. The variety of vegetables and fruits was on the poor side. If you like croissants for breakfast, you are out of luck: at Arfa Park they are considered pastry and we had only seen them once or twice. The coffee was good, the pastries were a bit of a miss and hit. Overall - good breakfasts, but not great. The spa and the swimming pool areas are indoors. There are multiple outdoor swimming pools, but they are all unheated and therefore not usable in October. First, we had to pay a deposit for towels ... 5-star? Hello??? Really not classy. Anyway, the swimming pool itself was nice, with a big water slide in the middle. The area around the pool was a bit cramped and the floors were definitely slippery, but these were more of small nuisances rather than big issues. The spa area is located directly around the pool - you have a couple of doors leading directly into Hammam and Finnish saunas. Functional, but not very relaxing, feeling a bit like an afterthought. Overall - not bad, but once again, probably not at 5-star level. To sum it all up, during our stay at Arfa Park, we kept bumping into small and not so small details, that kept telling us "this is not 5-star". They had an opportunity to do something for my husband's birthday, like send a cake or at least a "Happy Birthday!" card like some hotels do (they know birthday date from Booking.com), but at that point, we would have been rather surprised had that happened, and sure enough - it did not. Take one star away and it will be a decent hotel. Not returning.

Meno