The Brown, Guatape, Autograph Collection

“Great view, great concierge, well appointed rooms, on the lake.”

Part of Marriott chain. Once you leave the main road, you are on side roads, and gravel at that. A bit bumpy, but great views and it is just a few minutes. Hotel is a few years old and very nice. Desk was good, Concierge was awesome. If you want to go into town, they will call you a taxi and they… Più

Part of Marriott chain. Once you leave the main road, you are on side roads, and gravel at that. A bit bumpy, but great views and it is just a few minutes. Hotel is a few years old and very nice. Desk was good, Concierge was awesome. If you want to go into town, they will call you a taxi and they are easy to find in town to take you back. It is just a few US$. The hotel has a couple of restaurants, a nice breakfast buffet, nice pool with great views, individual hot tub pods that you can reserve. Some hotel rooms may have their own. Definitely rent a boat, and you can do through the hotel, to go out on the lake for 2 hours to tour around. When done the boat can even drop you in town for lunch, the afternoon or dinner, and just get a taxi ride back. Being on the lake was a highlight. Food at hotel was decent. They can arrange a car ride back to MED airport, a bit more expensive then an Uber that perhaps brought you to the hotel, but gave peace of mind. Steam shower didn't really work. Room well appointed, black out curtains worked, bed decent, shower pressure good, noise level ok, balcony nice, a/c worked. I would recommend.

Meno

“An ok time at The Brown”

Yes, the road to the hotel is rough, and in fact, discouraged us from leaving and going into town. But once you're there the architecture, landscape and views are stunning. I found the desk staff to be a bit curt, but the dining room staff were very friendly. It was disappointing that there was on… Più

Yes, the road to the hotel is rough, and in fact, discouraged us from leaving and going into town. But once you're there the architecture, landscape and views are stunning. I found the desk staff to be a bit curt, but the dining room staff were very friendly. It was disappointing that there was only one restaurant where we took all our meals. The room was definitely shabby... chipped plaster and a worn out bathroom. The hotel didn't quiote achieve the high standard it aimed for, but all-in-all it was nice visit.

Meno

“Beautiful but some issues”

Beautiful property, great location, good food, but some issues. Given how much was evidently spent on construction, disappointing that the walls and doors are so thin. Colombia is not a quiet country and you hear the conversations and music of the other guests, boats from the lake, etc. Also, the b… Più

Beautiful property, great location, good food, but some issues. Given how much was evidently spent on construction, disappointing that the walls and doors are so thin. Colombia is not a quiet country and you hear the conversations and music of the other guests, boats from the lake, etc. Also, the bed sheets and pillows were synthetic, not cotton sheets or down pillows. Finally, they won't let you check out until they've ensured you haven't taken anything from the mini-bar, even if you've told them you didn't. Not a good policy to question the honesty of your guests.

Meno