Great Wolf Lodge Williamsburg

“Family fun!”

Family loved it! The branding and atmosphere is always amazing. The staff is super hospitable. I wanted to give a well deserved shout out for the breakfast buffet to Tu, Julio, and Damian (sorry if I misspelled, he made an amazing omelette. Also wanted to shout out Ella and Zoltan at the Laser Tag … Più

Family loved it! The branding and atmosphere is always amazing. The staff is super hospitable. I wanted to give a well deserved shout out for the breakfast buffet to Tu, Julio, and Damian (sorry if I misspelled, he made an amazing omelette. Also wanted to shout out Ella and Zoltan at the Laser Tag game. They were awesome too.

Meno

“Good, until it became outstanding.”

Dez and Ulises at loose moose Lodge, They served us both nights, and I could not have felt more high class than the service that these two provided to me. Absolutely loved it from the personality that they Exubgerated all the way down to the absolute perfect service that was given to me. Very atte… Più

Dez and Ulises at loose moose Lodge, They served us both nights, and I could not have felt more high class than the service that these two provided to me. Absolutely loved it from the personality that they Exubgerated all the way down to the absolute perfect service that was given to me. Very attentive. I could tell even when walking past my table to service another table, I could genuinely feel the both of them paying attention to detail and acknowledging my table whenever something looked off. Was questionable about the other guests and the kindest found around, but these two made The Great Wolf Lodge Williamsburg really stand out. I will be back to see such a great staff

Meno

“Not in a hurry to return”

Overall very disappointing experience. I stayed in 4021 building 2. The chair cushions were disgusting, the fireplace looked like it had never been wiped down and had stains. The pullout bed had a stain on the sheet, and the blanket that you use for the pullout sofa had hair on it. The microwave wa… Più

Overall very disappointing experience. I stayed in 4021 building 2. The chair cushions were disgusting, the fireplace looked like it had never been wiped down and had stains. The pullout bed had a stain on the sheet, and the blanket that you use for the pullout sofa had hair on it. The microwave was broken and we had to request a new one. We were falsely accused of being the reason of a noise complaint and when it was determined that it wasn't our room, no apology was given. We were also given 5 towels and 4 wash cloths for a party of 6. The light was also out on our balcony. Leann had great customer service and was a pleasure to work with but the Lodge itself was disappointing.

Meno