Tru By Hilton Sandusky

“Clean, Modern and Great Staff, Especially Terri!”

We stayed here for a soccer tournament and didn't have high hopes because other area hotels in the past have been bad! The Tru hotel was actually SO nice. The kids loved the games in the lobby and I enjoyed the unique items you can purchase at the desk (melatonin, calming face masks, their signatur… Più

We stayed here for a soccer tournament and didn't have high hopes because other area hotels in the past have been bad! The Tru hotel was actually SO nice. The kids loved the games in the lobby and I enjoyed the unique items you can purchase at the desk (melatonin, calming face masks, their signature lemon toiletries, really good snacks, etc). The rooms were super clean and comfortable. The real stand out though was the excellent staff, especially Terri. She went above and beyond and you can tell she truly enjoys her job. She wrote little messages to the kids on their morning bananas to support their soccer team and gave us snack samples to hand out to the kids after the game. She was truly a joy and the kids loved seeing her! The ONLY negative was that the pool was so highly chlorinated that we couldn't even sit in the room without burning eyeballs and the kids couldn't swim for more than 5 minutes because of itchy burning skin from the chlorine. Please fix this! Otherwise highly recommend this hotel and trust me I'm a hotel snob.

Meno

“Great stay!”

Stayed here four nights while visiting family. We were on the top floor (highly recommended) and it was pretty quiet except for a few times we heard kids making noise. Bed was a little too hard for me, I'm used to a softer mattress but eventually got used to it. Room was very clean and comfortable… Più

Stayed here four nights while visiting family. We were on the top floor (highly recommended) and it was pretty quiet except for a few times we heard kids making noise. Bed was a little too hard for me, I'm used to a softer mattress but eventually got used to it. Room was very clean and comfortable. Loved the lemon scented toiletries! We only ate breakfast one morning and it was just ok. The coffee (Lavazza) was fabulous! Would definitely stay here again, great value for the price.

Meno

“An average Hilton”

Positives: Staff on the desk are friendly and helpful. Rooms are basic but comfortable. The hotel has a gym. Quick and easy access into Sandusky and the surrounding area. Negatives: In the 7 months in between my previous stays the hotel has visibly deteriorated. My room on the 4th floor had drin… Più

Positives: Staff on the desk are friendly and helpful. Rooms are basic but comfortable. The hotel has a gym. Quick and easy access into Sandusky and the surrounding area. Negatives: In the 7 months in between my previous stays the hotel has visibly deteriorated. My room on the 4th floor had drink spills all over the A/C unit, the laminate covering of furniture had started to peel and warp and there was a distinct smell of ‘drains’ coming from the bathroom. The breakfast is the poorest I have experienced in my global business travels. The equipment in the gym is showing signs of age and damage. Overall a disappointing stay and not what I would expect from Hilton.

Meno

“Great for a couple nights….”

The pros: cool compact design, clean, friendly staff and good location. The areas for improvement: breakfast is so so, typical hotel standard. Rooms are small, not a lot of storage, but not horrible. The bed sits in a wooden box frame and it’s easy to bump your knees into.