Embassy Suites By Hilton Berkeley Heights

“Very Pleasant Stay”

Very nice, clean, quiet and comfortable room. Breakfast was great, Danell at the front desk was the highlight of the stay... A+ customer service unlike her counterpart the night before. Will definitely stay again!!

“Please update the rooms; it’s time!”

We stay here once a year when in the area to visit family. We usually get two premium rooms. We have noticed a decline in the rooms over time and feel they need to be updated. The furniture is the same as it was the first time we stayed here 7 years ago and somewhat worn. The wallpaper seemed dirty… Più

We stay here once a year when in the area to visit family. We usually get two premium rooms. We have noticed a decline in the rooms over time and feel they need to be updated. The furniture is the same as it was the first time we stayed here 7 years ago and somewhat worn. The wallpaper seemed dirty in the bathroom. The rug is dark so it’s hard to tell if it’s clean but it looks oldish. We generally like the hotel and find it convenient, so please corporate powers-that-be, put this property on the renovation/update list so I can come back next year and give it a five star rating instead of three.

Meno

“Meh, felt worn & not super clean.”

We stayed here two nights for a wedding that was in the hotel. Location is good, right off the highway, nice business park to walk in the mornings. The hotel seems newer, but the rooms didn't feel well kept and needed a deep cleaning. Lots of wear and tear to be seen that didn't warrant the nightl… Più

We stayed here two nights for a wedding that was in the hotel. Location is good, right off the highway, nice business park to walk in the mornings. The hotel seems newer, but the rooms didn't feel well kept and needed a deep cleaning. Lots of wear and tear to be seen that didn't warrant the nightly cost. Broken base boards, dirty furniture, absolutely terrible bedding and pillows. We went to Walmart and bought our own. The front desk was busy, but welcoming. They do the happy hour, and you get drink coupons. The Bartender was so confused when I ordered certain things and kept telling us we couldn't use them together. I paid for drinks, so it was just strange. We didn't eat at the restaurant, but there is an onsite option, they also have a very large Starbucks on property. This is convenient as everything else would be drivable to eat off property. I just get the feeling that this place is constantly full due to the events, so people stay here for the convenience, not the quality of the hotel to get return guests. If I had to stay in this area again, I wouldn't return.

Meno