Home2 Suites By Hilton Guntersville

“Highly recommended ”

We had a wonderful time in this area. Highly recommended. The hotel was clean and had wonderful views. The walkable restaurant was a nice blessing also.

“Amazing 20th anniversary with the best hotel staff.”

My husband and I went to Lake Guntersville for our 20th wedding anniversary. Starting with check in, Nikki at the front desk was so nice. We got check in with no issues. Our room was clean and smelled nice. One morning we were headed out to check out the lake and 2 of the house keeping staff where… Più

My husband and I went to Lake Guntersville for our 20th wedding anniversary. Starting with check in, Nikki at the front desk was so nice. We got check in with no issues. Our room was clean and smelled nice. One morning we were headed out to check out the lake and 2 of the house keeping staff where in the hallway. My husband told them that we didn't have a do not disturb door hanger, but they did not have to clean our room. Later I went down to the front desk to ask if they had umbrellas for the pool. The same gentleman we spoke to upstairs about the door hanger was filling up the drink refrigerator and he said they did have them upon request due to the winds coming off the lake. His name as Josh. After we went sight-seeing we came back and asked Nikki for the umbrella, she said Josh had left her a note saying guest asked for one and she would send someone out. Their breakfast was warm and tasted good. One of the best cups of coffee. I believe the woman that helped me make my waffle name was Devota? I had no clue how to use the waffle machine. LOL Everyone was so friendly it really did feel like home.

Meno

“Great new waterfront hotel.”

Great hotel, great location. Customer service was very good! Ladies at breakfast were so helpful and attentive. We would have loved more umbrellas by the pool. It was hot out there! We would have also loved balconies for the rooms, but can’t do much about that now! Maybe more seating by the lake, m… Più

Great hotel, great location. Customer service was very good! Ladies at breakfast were so helpful and attentive. We would have loved more umbrellas by the pool. It was hot out there! We would have also loved balconies for the rooms, but can’t do much about that now! Maybe more seating by the lake, maybe benches would be nice. Great restaurants and bar within walking distance.

Meno

“Just ok.”

Decent hotel in good repair. Front desk staff were not particularly friendly nor welcoming, and rarely looked up from the desk when guests were near (a stark contrast from the greetings I'm used to receiving at other properties.) In fact, while waiting to check in, the front desk employee was on a … Più

Decent hotel in good repair. Front desk staff were not particularly friendly nor welcoming, and rarely looked up from the desk when guests were near (a stark contrast from the greetings I'm used to receiving at other properties.) In fact, while waiting to check in, the front desk employee was on a work related call (something regarding another guest's booking) for quite some time while I stood waiting to be acknowledged. The room itself was nice. No safe to store valuables, but otherwise well equipped. The air conditioner unit was extremely loud when it came on, but I travel with a bluetooth audio eye mask to sleep with, which took care of that issue. Housekeeping has room for improvement. The in-room coffee maker in my room was dirty and I had to clean out some old coffee before using it. Additionally, there were pubic hairs from a prior guest stuck to the top of the shampoo pump in the shower, so I used my own shampoo instead. I wouldn't probably stay here again, but wouldn't recommend others to stay away. It wasn't that bad. I just prefer a bit more attention to detail. If you book, get a waterview room. Gorgeous view.

Meno