Hotel Thama Palmira

“Terrible Breakfast”

I would have given this hotel five stars but they were dishonest on the free breakfast that they claim is included with the room fee. When I checked in I asked if breakfast was included because according to Expedia, that was supposed to be the case. The receptionist said that YES, it was. The next … Più

I would have given this hotel five stars but they were dishonest on the free breakfast that they claim is included with the room fee. When I checked in I asked if breakfast was included because according to Expedia, that was supposed to be the case. The receptionist said that YES, it was. The next morning I go down to the lobby and order breakfast, and sadly it was NOT very good (way too much salt on the eggs). The cook shouldn't salt the eggs, the person who orders them should. Later that morning when I turned in the key to check out I was told I owed the hotel 4000 pesos (about $1.20). I asked what for and they said "For the breakfast". I reminded them that they had said it was free and they said that only one item on the breakfast menu is free but that I ordered something else. They never revealed that at check-in, they simply said "Free Breakfast". Petty sh*t for a crappy breakfast. This is the FIRST TIME I have had such an experience in Colombia. Ninety nine percent of the time the service in Colombia on all levels is fantastic.

Meno

“Stayed here for an overnight”

Hotel is in the center of Palmira, nothing around to do or walk after dark, this is an old hotel but good kept and operated, arrived late and had to take a very early morning flight out of the Cali International airport which is only 12 km and a short 20 min drive away, so for a stay like this it i… Più

Hotel is in the center of Palmira, nothing around to do or walk after dark, this is an old hotel but good kept and operated, arrived late and had to take a very early morning flight out of the Cali International airport which is only 12 km and a short 20 min drive away, so for a stay like this it is a ok place to stay, clean room and bath, quite, very helpful and friendly staff, internet worked fine and the taxi they called at check in was there on time at four in the morning as requested, not the typical hotel but very acceptable for a nights stay.

Meno